Account & profileAll Kai apps
Trouble signing in
Use the same provider and provider account you originally used. A different provider may create or open a different Kai account.
Steps
- Return to the Kai sign-in screen.
- Choose the provider you used when the account was created.
- Confirm that provider is signed in with the expected email address.
- If access still fails, start account recovery.
If it still does not work
- Disable content blockers for the sign-in attempt, then try again.
- Check your device clock and network connection.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.