Safety & reporting
Urgent safety help, reporting, impersonation, and appeals.
Safety & reporting articles
- What to do if your Kai account may be compromisedSecure the sign-in provider first, then recover Kai access and report unfamiliar account activity.
- Report impersonation, harassment, or threatsUse the in-product report on the relevant profile, post, or message. For a credible immediate threat, contact local emergency services first.
- Child-safety, self-harm, or emergency concernsIf someone may be in immediate danger, contact local emergency services. Then report the Kai account or content through the closest safety path.
- Appeal a moderation decision or report a privacy violationUse the instructions in the moderation notice for an appeal. Use the privacy request path for misuse or disclosure of personal data.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.