Safety & reportingAll Kai apps

What to do if your Kai account may be compromised

Secure the sign-in provider first, then recover Kai access and report unfamiliar account activity.

Steps

  1. Secure the Apple or Google account used to sign in and review its active sessions.
  2. Return to Kai and start account recovery if access is blocked.
  3. Review Kai profile, privacy, and billing changes.
  4. Contact Kai Support with the approximate time of unfamiliar activity.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.