Intimate Image Removal

You can ask Kai to remove an intimate image or video that depicts you and was shared without your consent. This process covers real images and videos as well as digitally created or altered depictions, including sexual deepfakes. You do not need a Kai account to make a request.

If someone may be in immediate danger, contact local emergency services. Kai is not an emergency service.

1. Submit a removal request

Email [email protected] with the subject Intimate Image Removal Request. Include:

• the URL, account name, message or Post details, or other information reasonably sufficient for Kai to locate the image or video;
• a brief statement that the depiction is of you, or of the person you are authorized to represent, and that you have a good-faith belief it was shared without that person's consent;
• your name and a reliable way for Kai to contact you;
• your typed or electronic signature;
• if you are submitting for someone else, your relationship to that person and the authority that allows you to act for them.

A parent or legal guardian may submit for a minor. An authorized representative may submit for the person depicted. Do not send the intimate image itself when a URL or content location is enough for us to find it.

2. What happens next

Kai will assign an identifying number to the request and may ask only for information reasonably needed to validate it or locate the content. After receiving a valid request, Kai will remove the reported depiction within 48 hours and make reasonable efforts to identify and remove known identical copies on Kai within the same period.

We will tell you whether we removed the content or why the request could not be completed. Content that does not qualify for this process may still violate our Community Rules, and we may act on it under those rules.

3. Privacy and request records

Kai uses request information to locate and remove content, communicate with you, prevent abuse, protect people, and comply with law. We limit access to people and providers who need the information for those purposes and retain request records as reasonably necessary for safety, legal compliance, dispute resolution, and enforcement. See our Privacy Policy for more information.

4. Additional resources

If the image or video was taken when the person depicted was under 18, the National Center for Missing & Exploited Children's Take It Down service may help participating platforms detect copies without uploading the image. Adults can also consider StopNCII.org. These are independent services and are not operated by Kai. The Federal Trade Commission also publishes plain-language information about the TAKE IT DOWN Act.