Account & profileAll Kai apps

How to delete your Kai account

Deleting your Kai account is permanent and affects every Kai product. Cancel any store subscription separately before deletion.

Steps

  1. Cancel any Apple App Store or Google Play subscription in the store that bills you.
  2. Open Kai Settings and select Account & profile.
  3. Choose Delete account and review the cross-product impact.
  4. Complete the required confirmation.

What to know

  • Deleting Kai does not tell Apple or Google to cancel an active subscription.
  • Deleting one product app from your device does not delete your Kai account.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.