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  1. Help Center
  2. Account & profile
  3. How to deactivate your account
Account & profileAll Kai apps

How to deactivate your account

Deactivation temporarily makes your Kai account unavailable. It is different from permanently deleting the account.

Steps

  1. Open Kai Settings.
  2. Select Account & profile.
  3. Choose Deactivate account and review the effect across Kai products.
  4. Confirm deactivation.

What to know

  • Deactivation does not automatically cancel a store or web subscription.

Related help

  • Trouble signing inUse the same provider and provider account you originally used. A different provider may create or open a different Kai account.
  • How to change your emailYour Kai contact email and your sign-in provider email may be different. Update each one in the place that owns it.
  • How usernames work and why one may be unavailableUsernames are unique across Kai Social. A name may be unavailable because another account uses it or because it is reserved.
  • How to delete your Kai accountDeleting your Kai account is permanent and affects every Kai product. Cancel any store subscription separately before deletion.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.
Message Kai SupportRecover an account

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