Kai EaseKai Ease

An Ease program or session is unavailable

A session may be unavailable because it was not downloaded, the connection changed, or the account does not currently have access.

If it still does not work

  • Reconnect and reopen the library.
  • Check Plans & usage if the session requires a different plan.
  • Remove and download the session again if an offline copy is incomplete.
  • Update Ease if the session remains unavailable on a stable connection.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.