Kai EaseKai Ease
Ease audio will not play
Check the selected audio output, device volume, connection, and any incomplete offline download before restarting the session.
If it still does not work
- Raise media volume and check the current Bluetooth or AirPlay output.
- Pause other apps that may own audio playback.
- Reconnect before streaming or redownload the offline audio.
- Restart the session after updating Ease.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.