Communities & callsCommunities

How voice and video calls work

Eligible members can start or join the active voice or video call for a supported conversation or Community channel.

Steps

  1. Open the conversation or Community channel.
  2. Select the voice or video call control.
  3. Allow microphone or camera access when prompted.
  4. Leave the call from the call controls when finished.

If it still does not work

  • Check microphone and camera permissions.
  • Switch networks if audio or video repeatedly drops.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.