Communities & callsCommunities
How group chats and channels work
Communities own groups and channels, while Kai Messaging delivers each channel's conversation to current members.
What to know
- Channel access follows current Community membership and role permissions.
- Leaving or losing access to a Community can remove access to its member-only channels.
- Direct messages remain separate from Community channels.
Still need help?
Contact a person at Kai Support. You do not need to work through a chatbot first.